As a Soko Glam customer, you're entitled to a full refund on both new and gently used products within 60 days of receipt. We'll even cover return shipping, meaning no return shipping or handling fees!*
We want you to love your experience with Soko Glam and your new Korean skin care and makeup products. On the off chance that you don't, we're here to help! Just send an email to firstname.lastname@example.org with your order number and what item(s) you want to return, and we'll get you taken care of.
Unfortunately, we are unable to refund your original shipping charges and we do not offer exchanges on any of our products.
*Please note that pre-paid return shipping labels can only be provided to customers in the United States.